If you’re like me, you’ve probably been with the model for the last decade. You have watched your favorite pair of Ferragamo shoes elevate 33 percent in price. And you’ve got seen the identical improve all throughout the product line, from belts to ties to clothes.
So with a 33 percent enhance in the luxurious retail market, you would come to anticipate that such a prestigious brand stick to the standard of workmanship that elevated them into changing into an internationally renowned success, proper?
You wouldn’t count on them to just dwell off their repute and cut corners of their manufacturing processes like many of the car makers have achieved, proper?
Well, that is just not the case.
Ferragamo has determined that they are not solely going to extend their backside line from the entrance finish, they’re going to do the same from the again. And to do this, what they need to skimp on is workmanship.
I bought a belt from Saks Fifth Avenue a month and a half ago earlier than after a number of years of wear, my older Ferragamo belt was falling apart. It was on the more expensive side. It retailed for close to $500.
When you buy a belt that costs $500, you expect durability, energy and an item that you may cherish for years, if not not less than a yr. One thing manufactured from the same quality because the last belt from the identical model that you bought.
NOT One thing That will Begin to FALL APART AFTER THE FOURTH Wear.
As soon as I took off my belt on Saturday, the seams on the aspect started to return off.
Do you know what happens after that?
THE BELT IS DESTINED TO Split IN HALF!
I sent out a tweet to Ferragamo asking if they would change the belt. You recognize what’s loopy about this half?
I was RIDICULED by the Twitter group for having a pretend belt. This Genuine belt I purchased from a TRUSTED RETAILER was being known as Faux.
They stated issues like:
@Choibolsan: Seems like a Made in China fake manufacturing. Are you positive you might have purchased it at Saks not at Sucks?
@Ponchomayto: it’s a faux belt, and if it’s not fake, it’s a defect then, however the stitching doesn’t look original
@Guisebule: Pretend, you can inform from the stitching quality and why its falling apart.
@tanerojuthero: Very common in Africa, especially from chinese language merchandise, it’s about the whole lot not simply belts.
Do you understand how embarrassing that’s when you’ve gotten 90,000 Twitter followers and so they’re calling your product Pretend, saying it is a knock off from CHINA and it will get in comparison with shoddy merchandise in AFRICA? Particularly when the belt was supposedly made in Italy?
I felt so embarrassed afterwards and simply wanted to cover my face and felt like a complete disgrace.
I’ve been in GQ Journal with Will Ferrell and that i’ve by no means purchased a pretend luxurious item in my life.
And here I am, being called out for purchasing a “pretend” belt from what was as soon as my most beloved model. The one I have gone to for the final decade to buy my footwear and my belts.
As embarrassing as that was, I decided to call Saks and ask them if I might get the contact info for Ferragamo to return my defective belt. They determined to take the step up and provide me a full refund, however I needed more from Ferragamo for the embarrassment I needed to encounter after that tweet that I sent out, so I determined to give them a call. Would not you want that too?
I talked to Carmen of their customer service division. Have you learnt what they mentioned after i informed them about what happened?
Carmen “The vendor is responsible for the defect and if they are providing you a refund, that is all that we will do.”
I informed her that this was not a gross sales problem. This had nothing to do with the retail outlet. This was a manufacturing problem — and as the producer of the company, she needed to step up and resolve the concern.
She mentioned she wouldn’t do that. Then she continued on to say that “The vendor is liable for the defect, not the producer.”
So I asked if Ferragamo would take any responsibility for this. She mentioned no. I asked her if I could quote her on that. She stated sure.
So right here we’re. Ferragamo is not the identical brand you’ve grown to love over the a long time. They are a fraud that is dwelling off their status, like lots of the other corporations on the market who are skimping on their manufacturing processes and making poor quality merchandise.
And guess what. For those who proceed to buy their products, you could possibly be subsequent.
And the way are you going to really feel after they kick you to the curb and say there’s nothing they can do for you?
It’s sad to say that I as soon as cherished Ferragamo, however I won’t ever be shopping for another product from them once more.
And before you purchase another Ferragamo product, you may need to think twice about how they handled me, because that is what is in store for you when your product fails.
Ferragamo, I bid you adieu. Good luck surviving in the subsequent decade, particularly when I’m going to be quoting Carmen at your company workplaces in every single article I publish about poor quality, customer service and workmanship in the articles I publish within the media outlets I work with.