Evaluate Of Salvatore Ferragamo, Florence, Italy
This evaluation is about product failure, dishonesty and questionable practices at Salvatore Ferragamo in San Francisco (retailer in Union Square) and San Diego (at Neiman Marcus), and the way their managers tried to cheat me as a buyer, maybe at the path of S. Ferragamo greater-degree managers.
I purchased a leather-based article from Salvatore Ferragamo (at Neiman Marcus in San Diego, California) at a really high value and used it in probably the most regular manner for a few years. However, the leather-based on this text was very quickly worn out and discolored and the steel piece started to salvatore ferragamo incanto bloom eau de toilette flake off (shocking!) and lost its luster and nice look. I took the article to each retailers, which shocked the store managers and they both advised me that this shouldn’t have happened even after 10 years of use, and that it clearly was a product failure!!!!
First WARNING: Don’t be fooled by Salvatore Ferragamo’s deceptive look and its extremely inflated costs. Salvatore Ferragamo does produce sub-customary, faulty gadgets, and is removed from an sincere and reliable luxurious model. And definitely a failure at customer support!
Finding it hard to consider Read on!
The Salvatore Ferragamo clerk in San Diego (at Neiman Marcus), upon inspecting the piece, very quickly washed his palms off any type of commitment concerning their merchandise and began giving me the names of metallic plating workshops round San Diego that mechanics use for plating automotive steel elements so I can get the Salvatore Ferragamo metal piece re-plated!!!!!! Just imagine shopping for a luxurious merchandise and being informed to take it to an industrial shop to have it re-plated!!!! That is Salvatore Ferragamo’s class of enterprise and buyer care!!!!!
I then proceeded to taking my article to their flagship store in San Francisco. They told me that Salvatore Ferragamo stands behind its merchandise, and agreed to ship the piece to their repair shop and get it repaired and re-polished. I waited for greater than 2 months, solely to receive the article in a disgusting form with no repair and no rationalization!!!! The manager at this store promised to have this text mounted and i even was pressured to supply my CC quantity to allow them to cost me for fixing THEIR faulty article!!!!!!!!!! I agreed as a result of I did not want my initial funding to go to waste, but by no means anticipated such coercion! In my opinion, this is bordering daytime robbery underneath the guise of a excessive-end brand that clearly does not care about its merchandise’ durability and its customers. They simply do not stand behind their merchandise, despite the hype by which they try to idiot people.
Customers BEWARE: Salvatore Ferragamo can sell you faulty products and coerce you to pay out of your pocket to have THEIR overpriced, faulty merchandise mounted! I call this a a dishonest and disgusting follow! Salvatore Ferragamo and its incompetent store managers of their San Francisco store ought to be ashamed of their low-class and disingenuous practice!