Review Of Salvatore Ferragamo, Florence, Italy
This evaluation is about product failure, dishonesty and questionable practices at Salvatore Ferragamo in San Francisco (store in Union Square) and San Diego (at Neiman Marcus), and how their managers tried to cheat me as a customer, perhaps on the route of S. Ferragamo greater-level managers.
I purchased a leather article from Salvatore Ferragamo (at Neiman Marcus in San Diego, California) at a really high worth and used it in essentially the most normal manner for just a few years. Nevertheless, the leather-based on this text was in a short time worn out and discolored and the steel piece started to flake off (shocking!) and misplaced its luster and good look. I took the article to both shops, which shocked the store managers they usually both informed me that this should not have occurred even after 10 years of use, and that it clearly was a product failure!!!!
First WARNING: Don’t be fooled by Salvatore Ferragamo’s misleading look and salvatore ferragamo mens shoes saks its highly inflated prices. Salvatore Ferragamo does produce sub-customary, faulty items, and is removed from an trustworthy and dependable luxurious model. And undoubtedly a failure at customer support!
Finding it hard to consider Learn on!
The Salvatore Ferragamo clerk in San Diego (at Neiman Marcus), upon inspecting the piece, very quickly washed his hands off any type of dedication relating to their products and began giving me the names of metal plating workshops round San Diego that mechanics use for plating automotive metallic parts so I can get the Salvatore Ferragamo metal piece re-plated!!!!!! Just imagine buying a luxurious merchandise and being instructed to take it to an industrial shop to have it re-plated!!!! That is Salvatore Ferragamo’s class of business and salvatore ferragamo mens shoes saks customer care!!!!!
I then proceeded to taking my article to their flagship retailer in San Francisco. They advised me that Salvatore Ferragamo stands behind its products, and agreed to send the piece to their restore store and get it repaired and re-polished. I waited for more than 2 months, solely to receive the article in a disgusting form with no repair and no rationalization!!!! The manager at this store promised to have this text mounted and that i even was pressured to provide my CC quantity so they can cost me for fixing THEIR faulty article!!!!!!!!!! I agreed because I didn’t want my initial funding to go to waste, however never expected such coercion! In my view, this is bordering daytime robbery below the guise of a excessive-finish model that clearly doesn’t care about its products’ sturdiness and its clients. They merely do not stand behind their products, despite the hype by which they try to fool folks.
Shoppers BEWARE: Salvatore Ferragamo can promote you faulty merchandise and coerce you to pay out of your pocket to have THEIR overpriced, defective products fastened! I name this a a dishonest and disgusting apply! Salvatore Ferragamo and its incompetent store managers in their San Francisco shop must be ashamed of their low-class and disingenuous follow!